Policies
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Transcripts should be fully scoped before it reaches me. I make my notes in PDF but can provide an errata sheet if requested.
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Saturday and Sunday are counted as one day in my turnaround time. So if I receive work on Friday at 5 p.m., you will receive it back on Tuesday at 5 p.m. for a 72-hour turnaround time.
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Please notify me as soon as possible if a transcript is being sent later in the evening. If I receive work after 8 p.m. ET without notification, I will count it for the next business day. In all other cases, the time when it was sent is when I start my work.
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If the transcript is being sent in sections, each section will be rated by when received.
Invoicing
Standard billing will be sent out on the 1st and the 15th of each month. Clients will have 15 days to submit payment.
New clients will be billed immediately upon completion of the transcript and will have 7 days to submit payment.
I accept payments through debit, all major credit cards, ACH, PayPal, and checks. A late fee of $10 will be added to the invoice every month after the due date.
Proofreading With Audio
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The transcript must be scoped before it comes to me.
I use Express Scribe, and audio
can be sent as WAV, MP3, WMA, or DCT files.
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For larger files, I use Dropbox.
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Timestamps must be provided for spot-checking. For each time checked, $0.30 will be added to the total invoice.
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Less than 13 hours
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$1.00 per page
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13 to 24 Hours
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$0.80 per page
$1.60 per page with full audio
*100 pages or less with audio*
25 to 48 Hours
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$0.60 per page
$1.20 per page with full audio
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49 to 72 Hours
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$0.50 per page
$1.00 per page with full audio
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More than 73 hours
$0.45 per page
$0.90 per page with full audio
Extra Charges
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My rates are set for double-spaced pages with 25 lines. Additional or fewer lines in the transcript will add/subtract $0.02 per line from my rate.
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Jobs with frequent errors (more than 80%) will be billed an extra $0.10.